Returns

Our 30-Day Return Policy

We want you to be comfortable shopping with DM Next.

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item should be in its original condition and, where applicable, include its original packaging and accessories.

How to Request a Return

To request a return, please contact us within 30 days of receiving your order.

Please include:

• Your order number
• Your name
• The product you would like to return
• The reason for the return

We'll provide you with the next steps for your return.

Refunds

Once your returned item is received and inspected, we'll let you know whether your return has been approved.

If approved, your refund will be processed to the original payment method.

Please allow additional time for your payment provider or bank to reflect the refund.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Include your order number and clear photos of the item, and we'll help resolve the issue.

Exchanges

If you need to change or exchange an eligible item, please contact us within 30 days of delivery.

We'll provide instructions based on the product and availability.

Return Shipping

Return-shipping arrangements and costs may depend on the reason for the return. We'll provide the applicable instructions when your return request is reviewed.

Important

Some products may have additional return restrictions where required by their nature or applicable law. Any such restrictions will be communicated before purchase where applicable.